FAQs 

1. What makes Icy Diva activewear different from other brands?

Icy Diva blends high-quality materials with innovative designs that enhance your curves and provide exceptional comfort, setting us apart from the competition.

2. How do I choose the right size?

Refer to our detailed size guide on the website. If you're between sizes, we recommend sizing up for added comfort, especially with our high-waisted styles.

3. Are the materials used in Icy Diva clothing eco-friendly?

Yes! We prioritize sustainability by sourcing fabrics that are both performance-driven and environmentally friendly, so you can feel good about your purchase.

4. Can I wear Icy Diva pieces for activities other than yoga?

Absolutely! Our versatile designs are perfect for various activities—running, cycling, or casual outings—allowing you to transition effortlessly from workout to street style.

5. What if I’m not satisfied with my purchase?

We offer hassle-free returns and exchanges within 30 days. If you're not completely satisfied, we’ll work to make it right.

6. How should I care for my Icy Diva activewear?

To maintain the longevity of your garments, wash in cold water and hang to dry. Avoid fabric softeners and bleach to protect the materials.

7. Do you offer international shipping?

Yes, we ship worldwide! Check our shipping policy for rates and delivery timelines specific to your location.

8. Are there any special promotions or discounts?

Absolutely! Subscribe to our newsletter for exclusive promotions, discounts, and updates on new arrivals.

9. Can I track my order?

Yes! Once your order ships, you will receive a tracking number via email to monitor your package's journey.

10. How does Icy Diva ensure quality in its products?

We have a rigorous quality control process to ensure every piece meets our high standards for durability, comfort, and style.

11. What if I need help with styling or outfit choices?

Our customer service team is here to assist! Reach out via email or chat for personalized styling advice based on your needs.

12. Do you have a loyalty program?

Yes! Join our loyalty program to earn points on every purchase, which can be redeemed for discounts on future orders.

13. How do I know if a product is in stock?

Product availability is updated in real-time on our website. If an item is sold out, you can sign up for restock notifications.

14. Can I make changes to my order after it's been placed?

Once an order is submitted, we process it quickly. Please contact us immediately if you need to make changes, and we'll do our best to accommodate your request.

15. Do you offer gift cards?

Yes! Icy Diva gift cards are available for purchase, making it easy to share the gift of style with friends and family.

16. Are the colors in the photos accurate?

We strive for accurate color representation, but variations may occur due to screen settings. If you have specific color concerns, feel free to contact us.

17. What should I do if I receive a defective item?

Please contact our customer service team within 7 days of receiving your item, and we’ll arrange for a replacement or refund.

18. Can I return sale items?

Sale items are eligible for return within our standard return policy. Check our website for specific details on sale item returns.

19. How do I unsubscribe from the newsletter?

You can unsubscribe at any time by clicking the link at the bottom of our emails, or by contacting our customer service team.

20. What are the benefits of following Icy Diva on social media?

Follow us for exclusive content, styling tips, early access to sales, and the latest updates on new collections and promotions!